Role: Office Manager, Buckhurst Plant Hire
Location: Rossendale, Lancashire
£Salary: Negotiable dependent upon experience & qualifications
Full time, Permanent
Buckhurst Plant Hire was established in 1993 by the Walsh family. From our humble beginnings in a small yard with only a handful of machines as our offering the company has grown phenomenally in size since then. Buckhurst, with an annual turnover of £11milion, is now operating from several depots across the UK and Scotland with over 2000 pieces of machinery and plant
Buckhurst now employs over 80 dedicated people across our depots and field-based roles, whilst working hard to retain that small business family feel from the early 90’s.
During this time Buckhurst has developed a strong reputation in the industry for supplying quality plant equipment at very competitive prices. We are distinguished by our outstanding levels of customer service and this has underpinned our growth as well as ensuring a loyal customer base who have relied on Buckhurst for their equipment time and time again.
The company has established itself by working to four brand values, these are: Reliability, Trust, Outstanding Service and Local to You.
Our Mission Statement is to be the customers’ first choice for rental equipment – delivering a top level of service wherever and whenever required through a working culture and environment that allows our staff to develop and make decisions. In doing so they will share in the growth and prosperity of our business.
What’s it like to work for us you ask?
We are a very down to earth and fun bunch at Buckhurst and every depot has its own personality and culture.
Everyone has an important role to play within this family run business, whereby you’re not just a number and you’re expected to role your sleeves up and “muck in” so to speak, so you may need a pair of wellies in our plant yards!
Role: Office Manager
Outline of responsibilities:
The principal role of the Office Manager is to effectively manage the administration of multiple divisions of the business. Reporting directly to the board, the Office Manager is responsible of administration, reporting and streamlining the business in-line with direction from the board.
Operations Administration. The Office Manager will be responsible for the following operational tasks;
Ensuring that various reports are issued to depot managers and the responses/conclusions of the reports are summarised and presented back to the board. These reports include;
Depot spend via purchase order reports.
Cross-Hire replacement report – ensuring utilisation of own equipment.
Purchase order authorisation
Operations Reporting. Reports to the board must be summarised and have supporting documentation. All reports should be presented in-line with weekly deadlines for conference calls and depot visits/meetings.
Sales Administration. The Office Manager will be responsible for the following sales tasks;
Collating sales reports from Pipedrive and Account Manager activity.
Ensuring that agreed customer rates are up-loaded to inspHire.
Monitoring the use of Barbour-ABI and identifying converted leads (with Account Managers)
Reporting of Goals and Targets of Account Managers.
Diary/Call monitoring (Pipedrive)
Completing RFP [Request For Pricing] documents with the assistance of the Board (and ensuring the correct completion of PQQ [Pre-Qualification Questionnaires] documentation with the HSEQ Manager)
Sales Reporting. Reports to the board must be summarised and have supporting documentation. All reports should be presented in-line with weekly deadlines for conference calls and depot visits/meetings.
Human Resources Administration. Liaising with the accounts team, the Office Manager will compile weekly and monthly reports based on the following;
Monitoring of absenteeism & holidays via the BreatheHR system.
Monthly holidays taken/remaining reports to depot for all staff.
Collation of working hours from depots to Payroll in-line with payroll deadlines.
Human Resources Reporting. Reports to the board must be summarised and have supporting documentation. All reports should be presented in-line with weekly deadlines for conference calls and depot visits/meetings.
Organise & diarise weekly, monthly and quarterly meetings.
Collate information for agenda’s and circulate to staff.
Take notes and action points from meetings and circulate to staff.
Professional experience we would like you to demonstrate:
Previous experience in a similar role (PA/Office Manager)
Some of the skills you will have:
Knowledge of Microsoft products (Excel, Outlook, Power Point, Word)
Excellent communication & organisational skills
PA Duties/HR Procedures/Cost Control Budgeting/Performance Management
What’s in it for you?
We offer competitive salaries in the in dustry and treat our staff fairly and as individual people - we really look after you. We don’t hold anyone back and there are many examples of employee promotions within the business and a lot of our employees have been with us many years. We like to train and develop our staff to get the best from them and in return for your hard work and commitment we provide a safe, fun, relaxed and flexible work environment for you to succeed.
Interested in hearing more and coming to join the family? If so, please submit your CV today via Indeed.